Assistant Director of Housekeeping

Job Summary
Supports the Director in the long and short term planning and daily operations of the Public areas, Rooms and related ares of the resort. Responds to inquiries of the Front Office, Guest Services and Engineering departments. Trains, develops and supports the line level staff by coach and counsel and performance reviews as required, to ensure the department meets and/or exceeds management expectations. Attends operational/financial meetings; resolve customer complaints while maintaining a high standard of customer service. Supports the Director with administrative duties as required. The qualified candidate will have a minimum of five years experience in a related position with this company or other organization. Must be able to stand and walk for the duration of the shift; be a self-starter; independent thinker; be able to problem solve in a professional manner and direct staff to effectuate a positive and profitable outcome for the Resort. S/he must be able to lift up to 40lbs, bend, sit and climb stairs in order to complete tasks. S/he must be able to work in extreme weather conditions; work flexible schedules including nights, weekends and holidays. The successful candidate will have a valid Florida driver's license to operate company equipment.
Captiva Florida
Interstate Hotels & Resorts is an EEO/AA/Minorities/Female/Disabled/Veterans Employer. Click here and here to navigate to the "EEO is the Law" poster and supplement.
If you need accommodation for any part of the employment process because of a medical condition or disability, please call (703) 387-3830 or email ADA.Assistance@interstatehotels.com with the nature of your accommodation request and include the Hotel location and title of the job opening. Please allow one (1) business day for a reply.

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